About the role

The Boys & Girls Clubs of Greater Redlands-Riverside has been proudly serving children and families since 1967. We are one of the premier non-profits in the Inland Empire and looking for an incredible Program Facilitator to join our dynamic team. We are a highly driven and mission-focused organization in need of an energetic, people-focused, organized, and committed professional to fill the critical role Program Facilitator Role. The Club's impact extends throughout several sites across the Inland Empire, Redlands, and areas of the High Desert.

PRIMARY FUNCTION:

The Program Facilitator delivers the Love Notes 4.1 AO curriculum to youth ages 10–18 at Boys & Girls Clubs of Greater Redlands–Riverside program sites and partner schools. Facilitators create a safe, engaging, and supportive learning environment that encourages active participation and positive youth development.

Working under the direction of the Director of Program Teen Services, facilitators deliver curriculum with fidelity, maintain accurate program records, and support participant assessments and program evaluation. Approximately 30% of duties will be performed remotely, including lesson preparation, documentation, data entry, virtual meetings, and approved training. Direct curriculum delivery and participant supervision will take place on-site.

KEY ROLES (Essential Job Responsibilities):

Deliver Love Notes 4.1 AO on-site with fidelity, following approved lesson plans, materials, and implementation guidance.
Prepare for and facilitate interactive lessons, activities, and group discussions.
Build positive relationships with youth and encourage respectful communication and active participation.
Establish clear group expectations and maintain a safe, supportive learning environment.
Maintain accurate participant attendance, assessment records, and required program documentation.
Administer pre- and post-program surveys according to established procedures.
Complete designated duties remotely, including lesson preparation, data entry, program documentation, virtual staff meetings, and approved professional development.
Coordinate remote work schedules and assignments with the Program Coordinator and remain available during scheduled work hours.
Protect participant confidentiality and use organization-approved systems to access, maintain, and submit program records securely.
Communicate participant engagement concerns, implementation challenges, and supply needs to the Program Coordinator.
Complete required curriculum training before independently delivering lessons and participate in ongoing professional development.
Collaborate with the Program Coordinator and other project staff to support consistent program delivery and continuous improvement.
Follow BGCGRR policies regarding youth safety, mandated reporting, confidentiality, remote work, and emergency procedures.
Perform other related duties as assigned.

RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/instructions; instruct; and advise/counsel.

External: Maintains contact with external community groups during fundraising events.

SKILLS/KNOWLEDGE REQUIRED:

High School Diploma or Equivalent Required. Some College, preferred.
Strong communication and group facilitation skills.
Ability to establish positive, professional relationships with youth from diverse backgrounds.
Ability to follow structured curriculum, manage group activities, and maintain accurate records.
Ability to work independently, manage time effectively, and complete assigned duties in both on-site and remote settings.
Proficiency with basic computer applications, virtual meeting platforms, and data management systems.
Ability to maintain a private remote workspace that protects confidential program information.
Ability to successfully complete required Love Notes 4.1 AO facilitator training.
Valid State Driver License or California ID card.
Must clear TB, Drug Screen and Fingerprint check.
CPR & First Aid Certifications within 90 of hire.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, carts, sports equipment, etc. and reach overhead. Ability to lift up to 25 lbs. and multi task. The job requires about 85% walking and/or standing, and 15% sitting. This position will be in-person working at a school site. Exposure to noise. Will work inside and outside.

It is the policy of Boys & Girls Clubs of Greater Redlands-Riverside to consider all applicants and employees for their ability to perform their job without regard to their disabilities as required by law. We encourage all applicants and employees to notify management if accommodations are required for you to access your work area or to successfully perform your job duties.

Boys & Girls Clubs of Greater Redlands-Riverside provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.