Women In Entertainment Senior Program Coordinator

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) seeks a talented, high-energy professional to serve as the Agency's Women In Entertainment (WIE) Senior Program Coordinator

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) empowers children and youth (ages 6-24) by establishing enduring, professionally supported mentorship relationships with screened and trained, caring adult volunteers. We collaborate with parents/guardians and volunteers to ensure every child in our programs reaches higher aspirations, gains confidence, builds better relationships, and achieves educational success. Our track record proves that mentoring works, transforming lives one young person at a time.

BBBSLA manages a professional staff of 35 and an annual budget of approximately $4.5-$5M.40 influential community leaders serve on the governing Board of Directors or as Trustees.

POSITION OVERVIEW:

Reporting to the Senior Manager of Site-Based Programs, the WIE Senior Program Coordinator is responsible for the successful recruitment, enrollment, onboarding, matching, support, program-wide communication, event coordination, cross-partner planning and overall coordination of BBBSLA's Women in Entertainment Mentorship Program. Working closely with program partners including the Entertainment Industry Foundation (EIF), The Hollywood Reporter, corporate mentors, students, families, and schools, and other educational and community partners, this position will lead the day-to-day implementation of the program, serve as central communication and coordination lead between BBSLA, EIF, and program stakeholders, and ensure a high-quality mentoring experience for all participants. The WIE Program Coordinator will also maintain a caseload of 20 mentoring matches and provide ongoing support throughout the duration of each match relationship.

The goals of the WIE Mentorship Program are to provide high-quality mentorship opportunities for students; promote the development of skills such as public speaking, confidence, leadership, and professional communication; introduce students to career pathways within the entertainment industry and related fields; promote diversity, equity, and inclusion; and prepare students for college matriculation and long-term success

This is a full-time, benefits eligible, hybrid work position with a mix of virtual and in-office work. The position also requires travel for special events and face-to-face meetings with event honorees, volunteers, donors, corporate leaders, Board members, and vendors.

The WIE Senior Program Coordinator will:

1. Recruit qualified high school mentees into the WIE Mentorship Program.
2. Successfully enroll and onboard student and volunteer participants.
3. Conduct monthly support calls with students, volunteers, and parents/guardians.
4. Coordinate transportation and logistics for program participants as needed.
5. Plan, coordinate, and host program events, workshops, and enrichment activities.
6. Support scholarship promotion and coordination for program alumni.
7. Coordinate program-wide communication, cross-partner planning, and event logistics for WIE programming, including college visits, workshops, career experiences, and entertainment industry exposure opportunities.
8. Develop, maintain, and distribute regular participant and partner communications, including program updates, opportunity announcements event reminders, newsletters, and other cohort-wide communications for mentors, mentees, families, and program partners.

ESSENTIAL JOB ACTIVITIES AND RESPONSIBILITIES

The activities and responsibilities outlined below represent the core functions required for successful performance in this role. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform these essential functions.

Program Delivery

• Lead recruitment efforts for student participants, including school outreach, developing promotional materials, presentations, information sessions, application review, interviews, and selection meetings.
• Identify, develop, and maintain strategic partnerships with schools, community organizations, and key stakeholders to support program goals, expand outreach, and enhance community engagement.
• Lead the enrollment and onboarding process for both mentees and mentors, including interviews, background check coordination, live scan tracking, participant communication, and orientation activities.
• Serve as the primary point of contact for the WIE Program and independently manage day-to-day program operations in partnership with the Entertainment Industry Foundation (EIF), The Hollywood Reporter, and other program partners.
• Create Mentor-Mentee matches. Tasks include writing match assessments, entering/updating data in a Matchforce CRM system, and providing perspective on potential strong mentoring matches.
• Manage DMV and county level background check process for all potential volunteers.
• Provide individualized professional support through scheduled in-person and telephone contact to each student, volunteer and family throughout the length of the match to support the development of each relationship, and the safe and positive growth of each young woman participating in the program.
• Maintain a caseload of 20 site-based matches with on-time match support goal of 90% and on-time survey completion. This may include programs outside of the WIE Program.
• Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow.
• Ensure high-level proficiency and good judgment in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Document and monitor all elements of match support and promptly notify supervisor regarding concerns that may negatively influence the match.
• Coordinate mentor-mentee meeting schedules, transportation logistics, and participant communication to ensure successful program engagement and student safety.
• Collaborate with program partners to promote scholarship opportunities and host informational sessions for participants.
• Create and manage a centralized library of support services and resources that promote career exploration, academic support, personal guidance, life skills, and professional development, including entertainment industry-specific opportunities.
• Coordinate, plan, and execute program events, workshops, networking opportunities, industry panels, college visits, enrichment activities, and other participant engagement experiences throughout the year.
• Coordinate and manage relationships with third-party college readiness organizations, college access programs, and educational partners to deliver college and career preparation opportunities for mentees.
• Develop and maintain regular communication with mentors, mentees, families, and partners through professional email correspondence, program updates, and the creation and distribution of monthly program newsletters.
• Liaise with the Hollywood Reporter on annual video production including communication with mentors and mentees, scheduling site visits and collaborating on content.
• Participate in all Agency staff and team meetings.

The statements above reflect the general nature and level of work assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, or skills required. This job description may be updated or revised as organizational needs evolve.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's Degree required.
• Minimum of 5-6 years work and/or internship experience in an office setting with customer service responsibilities. Working with youth and families, at a non-profit organization and/or within the entertainment industry experience is a plus
• Excellent organizational and administrative skills.
• Must enjoy working with children and families with a professional, warm and welcomi