Thrift Store Donation Assistant

Job Description

Purpose and Responsibilities

Under the direction and supervision of the Thrift Store Manager, the Thrift Store Donation Assistant is responsible for delivery of excellent customer service while receiving and assisting with donated goods, issuing tax receipts, keeping accurate counts of donations, sorting, and transporting goods, while maintaining a clean and safe work area.

Job Duties

• Provide excellent customer service to all donors.
• Issue tax receipts to donors for their donated items.
• Count, sort, and process donated items daily and report them to the Thrift Store Manager.
• Maintain an organized environment for thrift store customers.
• Restock donation items to shelves and tables.
• Gather all trash and recyclable materials and dispose of them in appropriate receptacles.
• Maintain and organize the C-Train and 95 facilities.
• Transport bins, clothing, and merchandising fixtures to and from the C-Train and storage facilities in SLO County.
• Driving to various locations to complete errands.
• Some janitorial duties are required such as maintaining a clean store floor, bathroom, and kitchen areas.
• Participate in regular all-staff meetings and other Lumina Alliance meetings.
• Complete other tasks as assigned by the Thrift Store Manager.

Key Characteristics

• Ability to work independently with minimal supervision
• Works closely, cooperatively, and collaboratively with others
• Friendly, welcoming, and approachable demeanor
• Dependable and punctual
• Detail-oriented and organized
• Team-oriented with a positive attitude
• Respectful of confidentiality and privacy
• Adaptable and willing to learn
• Committed to Lumina's mission and values

Physical Requirements

• Lifting 25-50 pounds unassisted is required.
• Ability to stand/walk for long periods of time; ability to climb stairs and to lift, pull, and push.
• Frequent stooping, kneeling, bending, carrying and other movements may be required.
• The employee will be required to perform these movements without risk of injury to themselves or others, or to demonstrate how they can perform the essential functions listed above.

Qualifications

• Fluency in English is required; additional fluency in Spanish is preferred
• Successful in prioritizing tasks and managing competing deadlines
• Clearly communicate with the supervisor and other staff
• Customer service experience preferred
• Ability to communicate clearly and professionally
• Basic math skills
• Ability to multitask in a fast-paced environment
• Comfortable interacting with diverse populations

Requirements:

• Must satisfactorily pass a Live Scan background check, paid for by the employer.
• Completion of Lumina Alliance's Disclosure Training
• Must have reliable transportation.
• Availability to work assigned shifts.

Position Details

Position Title: Thrift Store Donation Assistant
Reports to: Thrift Store Manager
Hours: Part-Time / 20-25 hours per week
Location: San Luis Obispo County
Salary Range: $25.00 - $28.98 (Bilingual differential of $1/hr if applicable).

Benefits

• IRA Retirement plan with employer matching contributions
• Paid Time Off including 16 paid holidays
• Opportunities to accrue additional PTO
• Various engaging internal committees on paid time, such as the Fun Committee, DEI Committee, and many others
• Family friendly workplace and generous pet accommodations
• Opportunities for growth within Organization
• Choice to participate in Lumina Alliance's 65-hr California State Certified Sexual Assault and Domestic Violence Crisis Counselor Training (provided as on-the-job training)

To Apply

To apply, please submit a cover letter and resume, position is open until filled.

About Lumina Alliance

Lumina Alliance is a non-profit 501(c)(3) organization created by the merging of RISE and Stand Strong in July 2021. Their mission is to empower those impacted by sexual and intimate partner violence through innovative advocacy, healing, prevention programs. Services include 24/7 crisis and information line, case management, restraining order assistance, legal assistance, accompaniment and advocacy, emergency shelters, transitional housing, individual and group therapy, and robust prevention education. For more information, please visit www.LuminaAlliance.org

Lumina Alliance is an at-will and an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

Lumina Alliance is a Drug Free Workplace.