About the role

Make an Impact

Join a mission-driven team supporting veterans experiencing homelessness as they transition into stable housing. As a Veteran Support Coordinator, you will lead day-to-day residential operations, provide direct client support, and help create a structured, therapeutic living environment that promotes independence and long-term stability.

Key Responsibilities

Coordinate daily operations of a residential housing program for veterans
Support a therapeutic community environment through structured activities and resident engagement
Provide direct services, including life skills coaching, wellness checks, and supportive counseling
Facilitate support groups, workshops, and life skills classes
Conduct intakes, resident check-ins, and documentation in compliance with HIPAA standards
Monitor and de-escalate behavioral issues to maintain a safe, stable environment
Collaborate with case managers, clinical teams, and property management on housing and resident needs
Coordinate transportation services (van runs), scheduling, and vehicle logs
Plan and manage resident activities, events, and community engagement initiatives
Maintain client records, service documentation, and program reports
Track donations, inventory, and program resources
Assist with data collection, HMIS reporting, and program compliance

Qualifications

Bachelor's degree in Social Work, Human Services, Psychology, or related field
OR 4+ years of relevant experience in homeless services, residential programs, or case management
Experience working with veterans, homelessness, or behavioral health populations (preferred)
Strong skills in crisis intervention, conflict resolution, and client engagement
Knowledge of residential services, supportive housing, and life skills programming
Excellent communication, organization, and documentation skills
Ability to work independently and collaboratively in a fast-paced environment
Valid driver's license and ability to transport clients as needed