HSSP Program Manager ODR

The Program Manager, Housing Support Services Program will oversee the HSSP ODR Project-Based Buildings including clinical services provided to justice-involved population. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED).

The Program Manager will monitor and ensure the team of clinicians provides high-quality services that meet or exceed required contract, funder, and agency standards. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Essential Duties and Responsibilities:

• Monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP, including billing and contract maximization
• Complete required reporting to funders as outlined by contract requirements
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current
• Provide individual and group clinical supervision for clinicians
• Provide individual and team supervision, support, and performance evaluations for all assigned staff
• Collaborate and coordinate with ODR ICMS Team to provide intensive wraparound services to residents of project-based housing sites
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness
• Ensure adherence to funding source contract and performance standards
• Maintain a current, thorough knowledge of community resources
• Effectively represent agency at funding partner or collaborative meetings
• Maintain caseload of up to 10, if applicable
• Provide Intern training, support, and supervision as needed
• Support crisis management needs and participate in on-call rotation for After Hours Emergency Line

Qualifications:

• Master's degree in Social Work, Psychology, or a related field from an accredited university
• Valid registration and licensure with the California Board of Behavioral Sciences
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies
• Experience providing administrative and clinical supervision
• Experience working with people living with mental illness and/or substance abuse
• Contract and quality assurance experience
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP)

Schedule: Monday - Friday, 8:00am - 4:30pm