ECM Program Coordinator

Amity Foundation, an internationally acclaimed Teaching and Therapeutic Community, is seeking a compassionate and enthusiastic ECM Program Coordinator to work with prison and re-entry programs.

About Amity: Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development, implementation, and dissemination of information regarding community building.

About the Position: The ECM Program Manager oversees the Enhanced Care Management (ECM) - Community Supports (CS) project in the assigned County. Supports the Management Team and oversees day-to-day administration of programming activities and provides direct supervision to faculty working on this project. ECM is a comprehensive, patient-centered approach to healthcare that aims to improve outcomes for high-need populations, involving coordination of medical, behavioral, and social services to address the full range of patient needs, focusing on those with complex and chronic conditions.

Key Responsibilities:

• Oversee development, implementation, and continuous improvement of ECM-CS program in assigned county
• Manage and supervise assigned staff/team
• Comply with contract requirements and state/federal regulations
• Train multi-disciplinary team (Advocates, Housing Navigator, Quality Assurance Specialist)
• Work closely with team to identify necessary clinical and non-clinical resources
• Foster collaborative culture encouraging teamwork, continuous learning, and excellent care
• Establish and maintain relationships with healthcare providers and community organizations
• Provide oversight to billing/claiming processes
• Evaluate program operations for effectiveness and compliance
• Ensure compliance with Amity policies and applicable contract obligations
• Attend community building functions and training workshops

Qualifications:

• Excellent interpersonal and communication skills
• Knowledge of contract parameters and contracting processes
• Understanding of local, state, and federal regulations
• Ability to integrate budgetary and service utilization data
• Strong multi-tasking and problem-solving abilities
• Ability to work constructively with diverse people
• Proficiency with Microsoft Office Suite
• Knowledge of Amity policies and procedures

Benefits: Medical, Dental, Vision, Paid vacation, sick time, and holidays, 401K, HSA, and Life insurance programs.