IOC Clerk

POSITION: IOC Clerk

SUPERVISOR: Inventory Control Manager

STATUS: Hourly/Non-Exempt

The IOC Clerk is responsible for performing general duties relating to quality assurance, verifying the integrity of products, verifying code dates on products received, determining the nutritional content of items received, and making sure agency orders are printed out and invoiced in a timely manner. This position will assist agencies with questions about their orders and ensure proper product allocation to specific warehouses, programs, and distributions.

ESSENTIAL FUNCTIONS - Inventory and Order Management:

Serve as a customer service liaison with all registered agencies for placement of orders. Enter orders received (data entry) and prepare invoices based on agency orders using Navision. Handle all customer service duties including phone calls, providing agency or Food Bank information regarding products available, delivery or pick-up date scheduling, and providing service at the IOC desk/window. Handle special program invoicing (CSFP, CACFP, MFM, etc.) and related reporting. Maintain current stock information of all commodities within WMS (Navision). Establish and maintain master files for products. Assist IC Supervisor with physical inventory preparation and counts. Verify product is entered into the Warehouse Management System correctly. Verify receiving documents are correct and accounted for. Ensure Receiving Processes and Procedures are being followed.

Quality Control:

Verify that the product is wholesome/nutritional for consumption. Verify code dates are within Food Bank guidelines. Ensure product is received and put away within expected timeframe. Assist IC Supervisor with training and cross-training efforts.

QUALIFICATIONS:

High school graduate or vocational college courses desired. Previous quality control experience in warehouse or distribution environment or equivalent training. 2-3 years experience in general office environment with at least 1 year experience as an Inventory Control Clerk in warehouse/distribution setting. Very good data entry, communication, and customer service skills. Good knowledge of Microsoft Office Suite; ERP systems experience helpful. Familiarity with general office equipment. Ability to work well with diverse backgrounds. Detail-oriented with good math aptitude. Spanish language skills a plus. Strong planning, organizing, and time management skills.

BENEFITS:

Medical HMO coverage as little as $10 bi-weekly; Dental HMO coverage at no cost; Vision insurance; Flexible Spending Accounts; Employer-paid Life Insurance and Long-Term Disability; Optional Long-Term Care Insurance; 403(b) retirement plan with employer match; Employee Assistance Program; Employee recognition programs; Growth & career development support; Two weeks vacation annually; Nine paid holidays; Sick leave available.

Schedule: 5:30am - 2:00pm